Verb: demand something forcefully, not accepting refusal.
This right here is the story of my life Monday through Thursday as I’m slaving away at my job in the healthcare industry.
I’m not sure what occurs before a potential patient contacts our office for an appointment, but it’s not a moment of zen.
I imagine more of a good look in the mirror for a one on one pep talk. “You got this!” “Pick up that phone and DEMAND to be seen TODAY because everything is ALL about YOU!”
The other explanation would be that they just live their every day lives like the entitled e’ffers they are, and this is their norm. This right here is the winner.
Me: Good morning Doctor’s office.
PITA: I need to be seen today around 1. Have you been eating your make-up again?
Me: Are you already a patient?
PITA: No! Bitch in the house.
Me: Did you have a trauma?
PITA: No! Ok, I see where this is heading.
Me: Are you a diabetic with a wound?
PITA: No! God help us all.
Me: Why do you need to be seen today?
PITA: I have a painful corn on my toe, and I’m leaving for Florida tomorrow. Tragic, absolutely tragic.
Me: Well, that’s not something we would consider an emergency.
PITA: But I’m in pain, and I have things to do before I leave. Sounds like a first world problem to me.
Me: You would be a new patient, which takes extra time and you do not have an emergency.
PITA: You mean to tell me you don’t save time for emergencies? Can you please Google emergency?
Me: Yes, we do, but your situation is not an emergency.
PITA: Being in pain isn’t an emergency? You are being inconvenienced, there’s a difference.
Me: Not the type of pain you’re experiencing.
PITA: Well, what am I going to do? I hoping for death.
Me: Call around to see if you can get in with another physician.
PITA: I don’t have time for that today. I told you I needed to come today at 1:00. Because you are who again?
Me: I’m sorry, but I already told you that would not be possible.
PITA: Huffing and puffing. The agony of defeat is music to my ears.
PITA: I guess I’ll have to try someone else since you don’t want to help me. Bye Bitch!
Me: Silence. CLICK! BAM! BOOM!
Enjoy the ride!
For as long as I can remember I’ve been required to complete some sort of form before my entrance into a school, hospital or doctors office. So why is this practice suddenly considered a personal attack on freedom? I have a few ideas.
Well, for whatever reason, people seem to be relating this procedure as a personal infringement on their rights as an American citizen. Hmm, I wonder where they could have gotten that idea?
As some of you may already know, I work in the healthcare system where I am in the presence of the public on a daily basis. Feel free to send words of encouragement.
So, as you can imagine, my days have been a real joy ever since people decided that every question presented, including NAME, has a hidden agenda. Items that have been routinely asked for DECADES I might add!
There seem to be (2) questions that set people off on a personal protest, lecture or comments on everything unfair. Let me introduce you to race and ethnicity. Again, why?
Um, first of all, it’s evident to anyone with eyes if you’re black, white, orange or blue and secondly, you do have the FREEDOM to not answer the questions. Places do exist where options are not a thing, and this isn’t one of them.
Recently a new patient completed his form and vigorously crossed out ALL of the race selections to write A M E R I C A N across the page. Where does one begin?
Do I ….
a) Inform him that “AMERICAN” is not a race or an ethnicity unless you are in fact a NATIVE. Based on his white hair, blue eyes and Fighting Irish jacket, I’m going to risk stating that his ancestors were not the hot guys in loincloths at the first Thanksgiving.
b) Ask WTF does that mean? Outloud!
c) Earn an Oscar nomination for exhibiting an extreme level of control while in the presence of an ass. Is there a category for “best poker face?”
See you on the red carpet folks! I have bills to pay ya know.
Next up are the folks who REFUSE to complete the ethnicity portion of the form, which is fine, and again, you have that right. In fact, there is even a little box that says DECLINES TO PROVIDE.
NO ONE, especially me is forcing you to reveal your heritage. However, one does not have to be Nancy Drew to solve that mystery or at least come close. I don’t think I’ll ever understand what makes people tick.
My faith in humanity weakens when I think about the passion associated with these “protests” and how that energy is wasted on something so senseless. Ugh!
Do they realize that their name, address, social security number, phone numbers, employer information, marital status and the name of a family member for an emergency contact have just been delivered on a silver platter, which dramatically weakens their argument and provides enough evidence to trace their roots back to a cave? Dear Lord!
Use your energy wisely and as always, Enjoy the Ride!